Refund and Returns Policy

Refund and Returns Policy

Cosmetics once sold cannot be returned.

Refunds (if applicable)

No refunds are applicable if the order is delivered.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@adventureequipment.in

Sale items (if applicable)

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@adventureequipment.in and send your item to D 396 Defence Colony, New Delhi.

Shipping

We provide shipping with third-party courier partners. Shipping time May vary depending on location and situation from 3 days to up to 15 days.

If you received damaged products please email the pictures of products on info@adventureequipment.in.

The products will be called back and returned to the manufacturer which will be eventually replaced by manufacturer.

This process may take upto 30 days to complete.

To return your product, you should mail your product to 12, 2nd & 3rd floor, Hauz Khas Village, New Delhi-110016.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.